LET OUR EXPERTS ADVISE YOU ON THE BEST PRACTICES
AND GUIDE YOU THROUGH THE ENTIRE PROCESS
HOW RAK SIMPLIFIES OFFICE 365
EVERYTHING YOU NEED FOR A FLAWLESS EXPERIENCE
Flexible Schedule
You choose the time. We adapt to your schedule
Bundled Services
Migration services are included with every plan
Dedicated Team
Our experts are dedicated to Office 365 migration
OUR MIGRATION PROCESS
YOU’LL BE UP AND RUNNING IN LESS THAN A WEEK
First Contact
Pre Migration
Migration
Local setup
Post Migration
Onboarding
First Contact
Our MIDAS team contacts you to determine your needs and develop a custom migration strategy. A dedicated migration agent will be assigned to your account as the main contact for the whole migration process.
Pre-Migration
RAK will analyze your current environment and advise you of any problems. They will also prepare your Office 365 subscription by recreating your users and profiles to help you get ready. Then, we’ll set the migration date.
Migration
RAK will start migrating your data. On your migration day, the email service is rerouted to RAK’s Office 365 subscription. Our migration specialist keeps you posted every step of the way.
Local Setup
RAK will help you set up the new email service on local desktops, including the end-user configuration of email clients, such as Outlook. We also ensure your mobile devices are configured properly.
Post Migration
Two business days following the migration, our migration specialist will contact you to ensure that the process went smoothly and you have no outstanding issues or concerns.
Onboarding
Once the migration is completed, we’ll introduce you to our onboarding team. Their goal is to walk you through the nuts and bolts of Office 365 to make sure you get off on the right foot.
WHAT WE MIGRATE
User Profiles
No need to recreate your Active Directory.
Mailboxes
All email and data from virtually all email platforms.
Office 365
Transfer Office 365 tenants from one provider to another.
FREQUENTLY ASKED QUESTIONS
Will I lose important email messages, meetings, contacts or files?
No. Our migration team is used to dealing with all kinds of email platforms and is aware of the methods and tools required for specific systems. If you have customizations that might cause problems, be assured that we will identify these issues and point them out during the pre-migration process. We guarantee “no loss of email” during each migration process.
How long will the migration take?
It takes an average of 1 or 2 days for RAK’s migration team to migrate clients of any size to Office 365. If we add the client’s general preparation time, the entire migration could take as long as 7 days. You set the pace and the time.
What do my administrator(s) and users have to do during the process?
The migration process is designed to ensure that the heavy lifting is done by RAK. You will have some small tasks to do during the migration, but you will be helped by your dedicated migration expert. We’ve also created easy, step-by-step guides to ensure the migration runs smoothly and is an easy transition for your organization.
What if I have problems after the migration?
Your migration case is not closed until you say so. Your dedicated migration expert will stay in contact with you until you are fully satisfied with your experience and your organization is up and running with Office 365. This is what we call the RAK difference!